26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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2841 Someone from NSW thinks vodafone is at 27 Dec 2010 02:42:00 PM
Data usage, and download usage. Many bills that are wrong and who refunds for games I did not download. I have a Satio which is hard to gt games for, yet for the first few bills I had several charged and the cap was wrong. A person told me to bring them in and she'd see what she could do - but it seemed all too hard. I'd paid the bills months before. Vodafone staff told me to ringh thes number, that number over the games downloads. I just paid it or would be cut off. I am tired of bad reception & not connecting for data. The vodafone website is a "hit and miss" if it works. I think their caps are o.k. - I have been with Vodafone for approx 10 years - its not better or worse. Which is sad. The Infinity caps are good, but you pay for 13 or voicemail calls. But still they have the best caps.