Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
|ACT (1140)||Everywhere (19206)||NSW (7557)||NT (170)||QLD (3578)||SA (987)||Somewhere else (224)||TAS (242)||VIC (3573)||WA (1735)|
331 Someone from NSW thinks vodafone is at 17 Dec 2010 02:50:39 PM
Service has been steadily getting worse for the past 6 months with hours and hours of "No Service" messages without any ownership from VF that there's an issue. Yesterday at 5pm I had NO SERVICE again between Crows Nest and Frenchs Forest for over an hour whilst trying to inform my young children's carer that I would be late. What's worse is I'm under contract till August and do not have time to waste waiting on a ridiculously long customer service cue. As far as I'm concerned they're breaching their contract with me but as the consumer you have no recourse. Shame Vodafone. You have to wonder if this is the work of the Hutchison Leadership Team after the takeover. Merger my %$%^#.