26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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3591 Someone from NSW thinks vodafone is criminal at 27 Dec 2010 04:22:20 PM
trying to run a small 2 man buisness is hard enough but last month a long time customer rang me on my home phone after tracking me down through the white pages,
it took him 3 hours to find me. he was trying to call me on my vodafail mobile to give me some plumbing work that was worth about $2,000.00 to me and had been calling for days, getting recorded messages saying that the line was disconnected, no service , please check this number and the like.
he even gave me a print out of every call he'd made as it was logged on his computer.
what i'd like to know is how many times over the last 2 years has this happened without somebody trying to track me down, how much buisness have i lost! i feel like a fool for beliving these guys. shame on you vodafone, in 10 days my contract is up and i'll go to either optus or telstra but i'll allways be wondering how much i've lost by trusting me most precious buisness tool to vodafail for the past 2 years, shame on me, but more is the shame on you!