Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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3837 Someone from NSW thinks vodafone is Dropout and data issuse HIGH Bill this Month at 27 Dec 2010 04:44:57 PM
I arrived 5 weeks ago after living in Singapore my Vodaphone is shocking drop outs data issues connection issues, I bought a $150 365 expire Pocket WIFI to assit my I PHONE with Vodaphones connection I paid $99 for the POCKET WiFi plus $150 for 12 GB for 365 days. I still get a BILL for $190 on a $69 Capped plan why so much when I checked 2 weeks into my monthy Bill with an accounts representive to make ure I wouldn,t exceeed the limit he advised I was ok and wouldnt go over the cap? Why do I get a Bill 3 times my monthly cap, SHOCKING SUPPORT AND BILL AFTER A SHOCKING MONTH OF DROP OUTS ETC