26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4880 Someone from WA thinks vodafone is aaaaaarrrrggggh! at 27 Dec 2010 07:31:15 PM
I have the iPhone 4 and are paying 88 dollars a month, when vodaphone screwed up on that Saturday, and vodafone texted me saying that followig Saturday is on us! what happens I go 110 dollars over my bill, not only that when I make any calls, or texts they fail or it takes me at least a miniute or so for my phone to start to hear the dial tone. vodafone has completely screwed themselves, also does any one else who has the iPhone 4 I always seem to get this little dialog box saying ' your selected network has failed please select another network in settings' something like that! it no joke pops up on my phone whenever I try to make a call or check my phone! it's so annoying! I'm so sick of it and the worst part about it, is the fact that I'm stuck with vodafone for the next 22 months :/