Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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4916 Someone from WA thinks vodafone is Vodafone is definitely 'dead' in Busselton W.A. at 27 Dec 2010 07:38:30 PM
We have just spent two weeks in Busselton, WA (including Christmas) and Vodafone coverage was absolutely disgusting. We were unable to stay logged on to the Internet, with the connection dropping in and out every couple of minutes. It was impossible to send or receive our emails, which meant a great amount of extra costs involving telephone calls instead of emails. We had similar experience in Busselton late November, but this last episode was way beyond funny! People staying with us who were on another Network had no trouble at all. Vodafone definitey needs a shake-up and we hope your action can accomplish this. Thank you. Fred & Pauline