26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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4929 Someone from QLD thinks vodafone is fail x 2 at 27 Dec 2010 07:40:56 PM
I am currently using a vodafail wireless broadband usb. And if I get anymore than 2 bars of service it doesnt work along with this it is constantly dropping out anda myriad of other problems. I cant download anything because the minute I start to the thing drops out. I have spent countless hours on the phone to people in Egypt who wouldnt have a clue about the area I am in or how to fix the problems I am having.
I stupidly also have a vodafail mobile. I have only recently upgraded my phone. When I did they "upgraded" my sim. WHAT A JOKE!!!! Since I have had the new sim I cant get service where I used to be able to. I have to stand very still in one part of my backyard to be able to have a conversation with anyone and even then I get feedback where I constantly hear myself. I have been with them for a number of years and it has consistently downhill instead of improving.