Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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5464 Someone from QLD thinks vodafone is vodafail...definitely at 27 Dec 2010 10:18:37 PM
Have a usb modem which I have had for about two and half months, it just seems to have a mind of its own. Lets me connect when it feels like it and I am still getting charged for connection. Half the time it tells me I am connected to the internet and but I am unable to get on. What a joke!!! Have been able to reach customer service and they tell me, they have been having trouble in the queensland area, come on, its been 2 months now and they keep telling me the same thing.. pull finger