26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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5478 Someone from VIC thinks vodafone is 1 at 27 Dec 2010 10:21:44 PM
Me and my husband went on a plan 2 months ago, ever since then constant calls drop out. We can't hear half the time what the other person is trying to say or vise versa. Always have to run around trying to get better reception, its not like we live in the country somewhere. Internet is extremely slow and most frustrating is last 4 days straight ive had no internet at all. we got these in order to do internet banking etc and now can't even pay bills or anything due to the internet not working at all and when you call their closed or you have to wait 2 hours. My parents are also disguasted with their new plan and can never hear us and constant calls dropping out.
27 Dec 2010 10:24:29 PM: i forgot to add i've been with Vodafone nearly 10 years and was always happy untill last 1 year when they hit rock bottom.