26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5495 Someone from SA thinks vodafone is 3/vodafone merger FAIL!!! at 27 Dec 2010 10:28:51 PM
Every since 3 merged with Vodafone myself and my mum have been having problems with the phone continually dropping out, messages not being received by myself or others,the signal is terrible.
My last phone bill was huge due to having to keep re-calling people after the phone drops out; why should I have to pay for it.
My contract is up in a month I was told that 3 will be rebranded to vodafone. They are very persistent about me renewing my contract 3 different people calling me in the same day and even more phone calls over the past couple of weeks - I wish they would leave me alone! I think I will just go back to Telstra just wish they had better cap plans.
Im really over companies and there lack of customer service. Its all about the profits they can make!
Legal action is all they will listen too.
Also as far as im aware if they state you have reception in a certain area and then you dont this is enough to void your contract! A friend got out of their contract this way.