26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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5544 Someone from WA thinks vodafone is iphone at 27 Dec 2010 10:49:48 PM
I bought iphone with a 24 months contract, besides the drop out my callers could not hear me unless i used the earphones.went to Vodafone where i got the iphone and related my problem.since the insurance was out, i was told that if i paid $45 they would put it for service and they (vodafone) advice me on the cost of repair,waited 3 week, decided to checkon the iphone it was ready for collection,when i did get my iphone it was not repaired and there was no comments on it, so where did my money go to and for what ,for keeping my iphone in a safe .I did not have phone for three weeks, as i dont own a extra mobil phone
I still had to pay my monthly dues.