26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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6907 Someone from VIC thinks vodafone is 90% at 28 Dec 2010 04:59:51 PM
I recently re-contracted two phones for my children, they were with the 3 network, using Telstra whenever 3 was out of range. While setting up the next contract period I was told that 3 now are aligned with Vodaphone and that the network was superior than what I had. with no way of knowing otherwise and putting trust into the salesperson, at the time I was happy to change.
my children live in Taylors Lakes and are schooled in Sunbury, both suburbs of Melbourne, not considered rural or remote. There are two different handsets in use with the same result, very low signal in Sunbury and literally nil signal in the Taylors Lakes home.
28 Dec 2010 05:02:48 PM: that is 90 percent FAIL