Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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6910 Someone from NSW thinks vodafone is Voda suks at 28 Dec 2010 04:59:59 PM
My partner, my parents and I are all with vodafone, we all have reception problems and also internet issues. My friends don't get my picture msg for days later, my phone always drops out with almost every call. When I ring vodafone I always seem to get someone that cannot understand me nor can I understand them, I'm always on hold for ridiculous times. Vodafone has also stuffed up with my bills charging me way more then I have used and when I ask to speak to a manager because the operator has no idea what I'm talking about they tell me the manager will call me back within the next 24hours, I never receive that call back so I'll call customer service again and it seems there is never a manager on duty! I also have vodafone internet for the computer which I can't use because that also NEVER and I mean never has coverage!