26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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7445 Someone from QLD thinks vodafone is Very much failed service provider at 28 Dec 2010 06:32:59 PM
People are always telling me that my phone is disconnected or switched off or I am simply not answering their phone calls. My phone number is the main number for our groups wildlife rescue and I offer 24 hour service to rescue all animals. All I seem to be getting is people abusing me when they finally track down my address to deliver the injured animals to tell me my phone is disconnected or I didn't answer their messages. WHAT! I have my phone beside me at all times all hours of the day and I ask what the bloody hell is going with going with this service provider. One day it works next it doesn't. This is not a joke Vodaphone maybe you should take some of the abuse I cop for your so called service that is not up to scratch. Fix it now and stop ripping people off for a service you cannot provide! If you do not fix my problem within the fortnight I will be forced to change to a new provider like optus maybe