26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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75 Someone from NSW thinks vodafone is extremely fail at 17 Dec 2010 01:17:07 PM
I signed a 2year contract with vodafone about 1month ago- I have come to realise this was the worst decision of my life.
I have been experiencing little to no reception- majority of the time. delay in recieving msgs. unable to send messages- at one stage i was resending messages an average of 10times before they would actually send. No one could get through to my phone. this is shit.
I called up costumer service, was put on hold for an hour before i spoke to a person in India. Who told me it was a handset problem/sim problem and I should return to my vodafone dealer to get new settings and a sim. This is funny because I had just got a brand new samsung galaxy when i signed the contract.
I returned to my vodafone dealer and they told me. They;ve been experiencing the same problems with vodafone themselves- ie cannot sign contracts because the vodafone system is down.!!

Vodafone SUCKS even their franchisee's think so. what a load of bs and waste of money