26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
8973 Someone from QLD thinks vodafone is MAJOR FAIL at 30 Dec 2010 09:38:23 AM
My Family and friends try to contact me all the time and say that it just goes straight to message bank.. when on my phone it clearly says full 3G recpetion. Messages I can recieve up to 2 days later, obviously when they are now irrelevant! I can be stuck on a major highway just outside of the city and the phone says NO SERVICE. How are we supposed to rely on vodafail at all if they cant even get coverage "that is promised to you" even in such a high density area! At first I thought it was the iPhone I bought.. but now I realise its not.. its just the company who are happy to wave a perfectly good phone in your face not caring about your needs in the Service, customer care etc are.
It's not fair to lock someone in a contract, when your not willing to be in the contract with them Vodafone!