26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9470 Someone from ACT thinks vodafone is still getting worse at 31 Dec 2010 09:33:17 AM
I can't believe that Vodafone are pushing this Infinite cap crap when they know the data service on their network is already heavily overloaded, it really is incompetence at it's best... all the Infinite Cap is going to do is bring more heavy data users onto the already overloaded network.

As for general problems, my 3G has started getting really flakey and I just received a voicemail message 40 minutes late from someone who said I didn't pick up... phone never rang and no missed calls!
31 Dec 2010 01:23:34 PM: if you find out why this is happening can you post as this is the same for me so sick of my phone not ringing and not seeing any missed calls either