26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9474 Someone from QLD thinks vodafone is BIggest waist of Time EVER at 31 Dec 2010 09:37:52 AM
I started a new Contract in October 09 with a Nokia n97 i had it 3 weeks needed to be fixed then 2 months came along and needed to be fixed again all operating system problems apparently Vodafone lost my phone ...then a Rep from Vodafone called to find out where it was they had never sent it away to be fixed so i have to go in collect it and take it to Nokia myself
I was fighting them to be let out of my contract because it was
Losing Reception
switching off
battery dying every 12 hours
not receiving msgs nor phone calls
and a heap of other things

I had to send my phone away 3 times to be allowed a replacement phone they then tried to leave me on my $79 dollar contract for a phone that is on a $29 a month
I chucked the biggest argument in the store then on the phone for 3 and half hours and 2 months of Fighting and threatening to take them to court and them telling me i have to pay$900 to get out of a contract for a phone that wouldn't switch on

Has Resulted in a new phone ..... that still has Service issues i cant not wait until my contract is up i will be leaving vodafone