26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9508 Someone from QLD thinks vodafone is Poor Signal, TXT, Internet Customer Service etc. at 31 Dec 2010 11:05:19 AM
I have decided I am just going to cancel my contract as I have been paying between $100 - $150+ per month and kept my side of tthe contract, however Vodafone has failed to keep their side of the deal as I cant use the phone: Call drop outs no Internet coverage messages take 5+ days to come through sometimes. I have been loosing Business because clients cant get hold of me of leave messages and I dont get back to them, simply because I DONT receive them!!! Then you go into the shop and they cant help you have to sit on the phone for 30....40....50+ minutes to finally speak to someone that can barely communicate in the same language and is no help!!!!!