26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9510 Someone from QLD thinks vodafone is service/mislead at 31 Dec 2010 11:08:24 AM
i recently signed up on a 12 month contracxt for an i phone4...after waiting 5 weeks for a delivery i got my phone... to discover i have no service where i live, cant send messages, even when i do get 1 bar of service....i even used the service checker before signing up..it says i have full coverage where i live..laidley..i spoke to a vodafone representative in a shopping centre, wh told me oh yes it has full coverage for the old 2g network.. but not the 3 g network..he said i could apply to have the contract terminated, but vodafone wont usually do it, so he advised me to go to the ombudsman..what the!!...so i pay 68 bucks a month for a nice phone i cant use!..so peed off.
31 Dec 2010 11:10:52 AM: a little bit of study would of prevented this.so its ur fault on this 1
31 Dec 2010 11:50:55 AM: no way what the????