26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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9519 Someone from VIC thinks vodafone is Voodoofone at 31 Dec 2010 11:30:52 AM
I live in southern metro Melbourne and in 2007 changed from Virgin to Vodafone thinking surely it would be an improvement. Was I wrong! Calls would mostly go to voicemail, even though mostly I wasn't engaged in any other call. When calls did get to my mobile they would drop out. I'd have to move around the house, or even into the backyard to get a better reception. I'm not situated in the country, or in some roaming region either. There are two nearby Voodoofone towers here.

Worst fail case was on one Saturday I received a text message sent the previous Thursday. What is the point of having a "mobile" phone with Vodafone when a letter would have arrived quicker!
31 Dec 2010 11:36:13 AM: i got a text at 4.14am today that was sent on tuesday.....