26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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9523 Someone from ACT thinks vodafone is Very at 31 Dec 2010 11:39:56 AM
I randomly have not been able to receive calls quite frequently, normally I don't mind this however the other night my girlfriend who is new to Canberra was catching the bus back to her place and I was expecting a call from her. Nothing for over 2 hours, I decide to try ring her, it failed to do anything, I then got through to a guess what! an emotional wreck of a young girl who was lost in Canberra now in the dark crying as she got off the wrong bus stop. Since this time she has even told me on the internet, I am trying to call you now and can't get through hell she even thought I turned my phone off not to answer her!!

I guess living ACT Kambah (Southside) is bad enough but come on...
31 Dec 2010 11:42:01 AM: Ohh, I went into the office and they said 'disable 3G and only use GPRS' ... What going backwards in life now - I didn't get a 'smart phone' FROM THEM to use GPRS...