26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Comment on the Vodafail Report

ACT (5)Everywhere (139)NSW (61)NT (1)QLD (19)SA (4)Somewhere else (5)TAS (1)VIC (31)WA (12)
Share on facebook
13392 Someone from NSW thinks the report is vodafone at 21 Jan 2011 08:00:44 AM
I think it is a great thing to do , good on you , thanks for your time , I have experienced a call reception dropouts and I could not use the internet, it was very frustrating, and when I call Vodafone I spend about 1 hour to speak to an operator, and they tried to reboot my mobile connection settings , but it did not help,they told me it could be my handset problem, and the funny thing was when they sent me the Bill online and when I clicked on the button where it says download the bill so I can look at the details of the bill, it wouldn't let me and says that (service not available try again later) , I tried for more than 15 times but unsuccessful, and every time I ring Vodafone I press the corresponding digit to go and speak to an operator, after waiting about 10 to 15 minutes, the line drops out by itself..We should all stand up for this and prosecute VF..
Good Luck keep up the good work. God Bless.....