26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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13531 Someone from VIC thinks the report is Missing Calls (even from Vodafone representative) at 21 Jan 2011 08:51:40 AM
Missing calls and late voice-mails!

I sent an email to vodafone regarding the network issues ... First I received a Voicemail directly ...when I checked, I was in Bendigo CBD building and it said, Robin from Vodafone, contacting you in relation to the email you sent regarding network issues - please call 1555. I called 1555 waiteed for 20 mins!!

Second call was also missed - Robin called up again and the network got down, result - another missed call and received voicemail a few hours after!

since then no response. I was with Three for last 4 years and never this had happened in Bendigo - which is 3's roaming zone! With Vodafone - SHIT! Absolutely!