26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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13957 Someone from NSW thinks the report is Crap coverage at 21 Jan 2011 03:19:22 PM
Been with Vodafone since 1993. Got to the point where i'm sick to death of drop outs, slow 3G and not receiving voice mail,one of which i've still not received from my wife nearly 3 months on!!! Makes me wonder how much other business i have lost.
Also their insurance policy isnt worth the paper it is printed on. You are locked in for 24 months on contract, yet warranty on an iphone lasts 12 months. Mine stopped working for "no apparent reason" (according to Apple) yet they wouldn't replace it as i was 31 days out of warranty period? Excellent way to treat a customer on a business plan that has spent $80 month since 1993 ($16,000 +)