26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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15469 Someone from ACT thinks the report is fail at 10 Feb 2011 07:43:23 PM
My calls and Internets service is so crap, I cant even say its crap, at least crap is something I can deal with. Its not worth the money I spend on it. 49dollar plan. People are complaining they cant hear me. I'm losing out.

My internet is slow like snail, I can't make use of it, and its not reliable gee it take forever to load.

over all just Crap. I want to get out of my plan. I want to get out as fast as I can,,I will spread the word that this is the crappiest network ever - not that they don't know already. I'd rather pay a higher package to get reliable service.

My god what kind of business are you running. I so sorry for the words im using but this is frustrating as hell. 49dollar a month for WHAT!!!!!! a brick???? an mp3 player a camera..BUT NOT a PHONE, not a smart device to surf the internet...