Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Comment on the Vodafail Report
|Somewhere else (5)
15791 Someone from VIC thinks the report is Poor Service at 21 Feb 2011 06:36:45 PM
I am in Langwarrin, VIC, which is part of metro Melbourne and my phone continually go's flat because it is roaming looking for a signal the whole time. I get voice mail messages continually when the phone has never rung. And as far as using the internet is concerned I honestly don't even bother now because it is that bad. Look the fact is I have been with them for the past 4 years because they offered much better value than Telstra at the expense obviously of network coverage. But now that Telstra is now so much more competitive and Vodafones network capability has become so critically bad, why would anyone stay even if they are offering unlimited caps. Anyone who operates their own business would have rocks in their head to run with Vodafone. You simply could not take the risk.