26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Comment on the Vodafail Report

ACT (5)Everywhere (139)NSW (61)NT (1)QLD (19)SA (4)Somewhere else (5)TAS (1)VIC (31)WA (12)
Share on facebook
17576 Someone from WA thinks the report is Vodafone is a vodafail in WA at 29 Apr 2011 11:40:21 PM
Ok, so i have been with Vodafone for about 5 years now, and like most of you, thought it was great until 3 and Vodafone merged.

Then there was the day last year without reception, and last sunday i couldn't send an sms?? who does that?? Sure, if you live over East the reception works without a hitch. But over here, step 45mins outside of Perth, and reception is dodgy. Then if you travel up north you pretty much are without a phone until Geraldton! No wonder people are turning to Telstra. Perth is expanding, and the fact that the outer suburbs are without reception is plain ridiculous!

AND not to mention customer service! I went to put my phone in for repairs LAST year, and i still not heard back from them....so what the.

So thanks for your efforts Vodfone (or lack of) , I think I'm moving onto Telstra.