Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Gain
| ACT (25) | Everywhere (404) | NSW (170) | NT (3) | QLD (65) | SA (16) | Somewhere else (6) | TAS (5) | VIC (86) | WA (28) |
10082 Someone from NSW thinks their gain is $200.00 credit at 3 Jan 2011 11:33:24 AM
I phoned Voda Phone re no coverage at my home address at Kellyville Ridge NSW. The first thing they told me was I had moved since connecting. I informed them I thought I had a mobile phone and addresses don't matter. I was then asked what my home was built from. My reaction to that was I, like most residents in the area have brick walls. I told them I wanted out and they gave me a $200.00 credit. I stayed but the coverage is still non-existant in most of Kellyville Ridge.
16 Jan 2011 08:48:27 AM: i travel from liverpool to Milsons point every day my phone drops out between milsons point and redfern and then again from revesby and holsworthy i rand vodapone and they said all carriers do the same and i told them i was talking aon an optus phone from the wynyard tunnel they hung up