Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Gain
| ACT (25) | Everywhere (404) | NSW (170) | NT (3) | QLD (65) | SA (16) | Somewhere else (6) | TAS (5) | VIC (86) | WA (28) |
10104 Someone from ACT thinks their gain is $$$ at 3 Jan 2011 01:36:45 PM
i got the TIO onto vodaf#&$ers as they charged me 13 TIMES over the limit of my average per month while i was overseas! they are meant to warn you as soon as you go over your limit but i was contacted when i was 10 times over!
so my cap was a $79 + $10 insurance = $89 p.m, so i my bill after 10 days in hawaii was $1250!!! After i stupidly paid, i was listeneing to triple JJJ about a report of voda and other telco's ripping people off and that by going to the TIO it would help you but not being sucked into paying the full amount.
Voda admitted they made the mistake in saying that they should have contacted me and refunded me $700 cash, not credit which was great! but later on thanks to the very bad service and dody iPhone's they kept giving me i cancelled my contract and stupidly signed onto a new 79 contract, oh vodafail! couldnt you have come earlier?!?!
so my cap was a $79 + $10 insurance = $89 p.m, so i my bill after 10 days in hawaii was $1250!!! After i stupidly paid, i was listeneing to triple JJJ about a report of voda and other telco's ripping people off and that by going to the TIO it would help you but not being sucked into paying the full amount.
Voda admitted they made the mistake in saying that they should have contacted me and refunded me $700 cash, not credit which was great! but later on thanks to the very bad service and dody iPhone's they kept giving me i cancelled my contract and stupidly signed onto a new 79 contract, oh vodafail! couldnt you have come earlier?!?!