26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain


ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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10362 Someone from QLD thinks their gain is 1 or none at 4 Jan 2011 03:35:15 PM
My Business is in the middle of Redcliffe Penicular surounded by houses. Max height two stories. The intersection is Prince Edward Parade and Queen street.
I have pleaded and asked for the past year why, while out in the street, not even in the house, the coverage is dropping out. If thay can't provide it why not release me from the two year contract if they cannot forfill their side of the contract? They answer is that it has been looked into and it has been fixed. It is still the same. Vodafone should release me or fix it.
17 Jan 2011 01:58:22 PM: Hey mate i live basically next door to you...not sure where you are exactly but im within VERY close of that area....

im EXACTLY the same as you!!!