Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Gain
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14988 Someone from TAS thinks their gain is Better Of Late at 31 Jan 2011 07:51:40 AM
The reception at Oakdowns TAS has only marginally improved lately (3 bars rather than 2, might be from better modem placement) but have been getting really good download speeds, just got 2.5meg then 1.92meg) has been quite bad for a long time. Dont know if Vodafone have done something or the tower is less congested but it is performing WAY better that my Telstra NextG modem which I have given up on lately, 40kb/s just not good enough... Went to a Telstra store and they wernt interested, guess they did not want to help as there was no sale their for them... Good on ya Vodafone, hope it keeps up!