26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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18509 Someone from NSW thinks their gain is free no obligation boardband wireless modem at 23 Jun 2011 04:01:17 PM
17 Jan 2012 11:17:32 AM: I have one of these.

Standard software that comes preloaded is a version 10.2... which I have just spent 10 hours with VF tech support finding out is NOT compatible with Windows 7.
17 Feb 2012 10:31:21 AM: We have just spent nearly 2 weeks trying to get this to work, including numnerous calls to the support desk, and no-one has mentioned this incompatability to us. IS there later version of the software?
10 Mar 2012 05:07:18 PM: I also cannot get my vodaphone, latest software from vodaphone site, to run on windows 7, though I can connect to the net manaully with no problems. Have spent hours on phone with help line trying to get this softwar to work and was advised to download latest, they did not even ask what my current version was. It was the latest already so I wasted download time/allowance for nothing. BUT re the not compatible with Windows 7 issue, my with is running a brand new lap top, with Windows 7, and her vodaphone panel software installed and is running fine. I am totally stumped and suggest any glib comments from any service personnel to say that it is not compatible, this is clearly not true, and I wish to goodnes someone could find the real reason as I am at the point of pulling the plug.