26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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19556 Someone from WA thinks their gain is freedom at 1 Oct 2011 01:35:33 AM
would like to thank vodafail website and TIO for helping escape this evil fucking company. took a while but after complaining to the TIo they let me leave my contract for no exit fee :) i tried going with virgin but they are worse than vodafone so please for the sake of your dignity and metal health do not go with virgin. i am now with optus and things are running smoothly, slightly more expensive but they have given me a better deal, better service and better phone!!i hope people that are still trapped with vodafone contact the TIO and get rid of vodaone. oh and one more thing: FUCK YOU VODAFONE :)
3 Oct 2011 02:59:12 PM: Thanks, we're really glad you were able to get out of your contract! The TIO is tops! Hope everyone else benefits from your warning. Enjoy your new working mobile.

Vodafail.com Moderation Team
29 Dec 2011 10:50:03 AM: virgin uses the optus network, there is no difference between them