26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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19618 Someone from VIC thinks their gain is Delightful at 9 Oct 2011 10:21:09 AM
I was on pre-paid Vodafone (so sorry about no additional help, I just want to share a story). I had been frustrated with them for years, as I travel by car a lot for work. I was finding myself unable to get reception for up to three hours of a four hour car trip some days. The final straw was that I was in a town called Woollert one day and had no reception. THIS TOWN IS 4KM FROM THE END OF THE METROPOLITAN TRAIN LINE (epping).
So I finally said TO HELL WITH YOU CLOWNS. I've switched to Telstra, they might be more pricey but I couldn't care less. Life is too short for crap phone companies and dealing without amenities which phone companies should provide as part of their basic deals (such as, y'know, RECEPTION). Well, Vodafone is a crap phone company in Australia, and I'm willing to part with the extra few dollars here and there so that I can talk to family and friends uninterrupted. Goodbye, Vodafone; consider me gone for good.
31 Oct 2011 08:41:35 AM: Life is too short? Tell me something that is longer !!