26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
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9353 Someone from QLD thinks their gain is 100 percent at 30 Dec 2010 10:14:35 PM
Got rid of dodgey Iphone, replaced it with a nokia!
Never had Issues with voda per Iphone, perhaps you people with issues should step back and look at your own setups before trying to make vodafone look like idiots!
Voda private customer for the past 8 years, 3 Mobile Buisness for the past 2 years, 3 drops out constantly, voda always gets me out of trouble.
BTW, I travel roughly 280km's per day on average around Brisbane
31 Dec 2010 09:30:48 AM: OK - so everyone's problems here are due to iPhones are they. Will that fix their customer service and all the other problems? Why did the CEO make a number of apologies then. You sound like a vodafail employee. And by the way, we don't need to make Vodafail look like idiots - they are doing a good enough job of it themselves!!!
31 Dec 2010 09:35:34 AM: Try living in country Victoria with a Vodafone mobile. No chance of being able to make or receive calls. They definitely do not have the coverage they claim.
31 Dec 2010 01:25:00 PM: Thanks for the advice. I indeed looked at the setup on my own phone and realised that you're the idiot.