26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Gain

ACT (25)Everywhere (404)NSW (170)NT (3)QLD (65)SA (16)Somewhere else (6)TAS (5)VIC (86)WA (28)
Share on facebook
9849 Someone from QLD thinks their gain is Not over yet! at 1 Jan 2011 09:50:07 PM
They tried to take without proof $650.00 from my sons Commonwealth visa card. We showed the bank screen dumps of the vodafone internet interface, that we didn't even use the amount of data, in fact we were well under the 5 meg limit for mobile broadband. That was when we could get it to work properly of course. The bank reversed their debt. What an Almighty sword the bank has given us.

Vodafone was not happy and began a campaign of harassing the disabled and vision impaired with a credit recovery firm NRG. They continue to state their intention to ruin our credit rating and threaten legal action.

Robbers and thieves that's what vodafone are. Stealers from the poor and the disabled.

Vodafone is it illegal not to supply an itemized GST tsx invoice when it is requested of you by the Bank and ourselves.(Debt over $75.)

Who is in breach of contract, law breaker?

As you sow, so shall you reap.

Were with Virgin now, pages load so much quicker, and they guarantee not to steal from the poor and disabled.

Bring it on were ready leviathan!!!!!!!!

2 Jan 2011 05:44:23 AM: wow a 5meg plan no wonder you went over, enuf for 1 song
3 Jan 2011 10:57:37 AM: she probably means on her phone.
6 Jan 2011 11:29:07 PM: so are you suggesting that if I am not "poor and disabled" then its OK for vodafone to rip me off???????????????????
26 Jan 2011 07:55:16 PM: Something not quite right with the approach and this email...she'd be getting a bill surely. 5Mb plan = huh?