26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10009 Someone from NSW thinks vodafone is very very fail at 2 Jan 2011 07:17:13 PM
vodafone sux big time. i have the usual limited reception in my once good area.my phone switches on/off and drops out during calls.my battery life seems to decrease by the day. what the f....k is going on.i have tried many times to ring vodafone and complain but never seem to get through or realise after a while this call is costing me huge money as the mobile is my only phone.
2 Jan 2011 07:40:08 PM: At a guess, The TIO will be able to help you out of your contract. Check out the 'How To Complain' link at the top of the page (Make sure you follow all steps, as the TIO will require all of the information). Best of luck.
2 Jan 2011 08:27:44 PM: Does anyone know how the battery life thing works cos I have a New phone and the battery lasts for a day usually. I dont know how that is related to the network fail?