26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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1002 Someone from WA thinks vodafone is POOR network, poor performance at 19 Dec 2010 12:51:55 PM
I just joined the network 4 or 5 weeks ago. My god if only I had known, but no one told me. When I went back in the store to complain about the poor performance (having switched from telstra) they told me that with telstra you pay for the service. So why am i paying $70 a month for with vodafone ?) She changed my sim card, but the problem is still there, i have an appalling reception inside my house, and i live in an inner city suburb near Perth. I seriously regret my decision to sign with vodafone, which was purely based on the fact that i heard that it was a great network and I relied on the coverage map on the website which is an absolute LIE. I wish i could get out of this contract and go back to telstra !