26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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10026 Someone from SA thinks vodafone is So upset at 2 Jan 2011 09:23:43 PM
Just returning to work after being a stay at home mum for five years I needed to know that my children could reach me at any time so I signed up for three mobile phone contracts at vodafone, BIG MISTAKE It is very rare that I can call my kids or visa versa without our phones dropping out or even sometimes we dont have coverage at all. I have spoken to Vodafone several times only to be told that they are looking into the problem and they will get back to me, and SUPRISE SUPRISE THEY NEVER DO. I should of realised that the coverage was crap when two staff members in a Vodafone store that I went to had Telstra on their phones.