Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
| ACT (1140) | Everywhere (19206) | NSW (7557) | NT (170) | QLD (3578) | SA (987) | Somewhere else (224) | TAS (242) | VIC (3573) | WA (1735) |
10029 Someone from ACT thinks vodafone is Absolute Classic Failure at 2 Jan 2011 09:34:17 PM
Mobile phones
Signal is getting more variable with call dropouts in the ACT. Txt messages sometimes take days to arrive (record for us so far is a week).
Up until Dec 2010 I had Vodafail's prepaid mobile broadband for 12 months. I live in Richardson in the ACT. The service degraded over this period to the point where I could not get a reliable connection and when I did it was at less than dial up speed being prepaid I was able to walk. For the record I used this service in Blacktown, NSW during this time and the service went from poor to non existent. Just could not establish a connection even with Vodafail's support desk assistance
Signal is getting more variable with call dropouts in the ACT. Txt messages sometimes take days to arrive (record for us so far is a week).
Up until Dec 2010 I had Vodafail's prepaid mobile broadband for 12 months. I live in Richardson in the ACT. The service degraded over this period to the point where I could not get a reliable connection and when I did it was at less than dial up speed being prepaid I was able to walk. For the record I used this service in Blacktown, NSW during this time and the service went from poor to non existent. Just could not establish a connection even with Vodafail's support desk assistance
2 Jan 2011 09:45:49 PM: I live in Blacktown and the reception is just a joke!