26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
Share on facebook
10068 Someone from NSW thinks vodafone is Epically at 3 Jan 2011 09:51:08 AM
Just recieved a important call, im at home in my house, and have supposedly full bars of reception and my call kept dropping out, i could barely hear the other person i had to keep walking around the house to find somewhere so i could hear, most of the conversation was "what?" "i cant hear u"
not impressed. for some reason i always assumed it was other peoples phones, but its happened so reguarly lately its obviously mine.
websites take forever to load. IF they load. usually have to refresh a million times. wont load certain sites like facebook ever. really frustrating as i keep in touch with a lot of people on there who live overseas as its cheaper then ringing.
Dont receive most calls, i get lots of voicemails when the phone was sitting next to me and never rung.
this is pathetic.
The only thing i want a phone for is to be able to use the phone, i dont care about all the fancy features. just want a simple phone that i can ring and reciever calls and with vodafone i dont have that, its a waste of money.
Still have 8 months on my contract. ughh
3 Jan 2011 09:52:38 AM: Also have been in lots of situations where i need to call someone and have had no reception at all, usually have to borrow someone elses phone. Worries me when im driving alone at night and if i break down im screwed