Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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10080 Someone from VIC thinks vodafone is call failing, no service, no internet at 3 Jan 2011 11:18:03 AM
when i make a call i have thirty seconds then the call fails to make a 5 minute call i have to call back sometimes 15 times or over... I now have a new job and need my phone 24/7 Im on call. I have had to go on a telstra plan aswell so now i am paying off two plans with vodafone and a telstra because i am stuck in vodafone... I have been totally stressed out over this service... each time i have made my numerous amount of calls to get one sentence in i print screen. Vodafone dont care i have called them and they dont care. This isnt what i signed up for.. my phones are needed for work and I am now paying over $300 a month because they cant provide a service.. I hope someone can do something because they are breaching there end of a contract. If we dont pay they are fast to penalise us saying we breech our part of a contract.. but why is it ok for there service not to work and they get away with it...