26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10081 Someone from VIC thinks vodafone is Disappointing at 3 Jan 2011 11:30:57 AM
Service in my area dropped off severely around 8th, 9th of December 2010, improved a week later but still only about 50% of what it had been. Would it be possible to form a list of recent date related problems?
3 Jan 2011 11:51:48 AM: keep a record of all problems in a diary....I have been doing it for over 6 months
3 Jan 2011 12:18:58 PM: Yes have been. My woes seem to coincide with their recent so called network upgrades/updates
3 Jan 2011 01:37:33 PM: 6 months.... Goodness me you have a great amount of time on your hands... You would think you would have saught assistance from the ombudsman by now!