26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

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ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10087 Someone from NSW thinks vodafone is internet at 3 Jan 2011 12:00:33 PM
Mobile internet has stopped working altogether and staff donot know how to fix the problem. Also broadband has become INCREDIBLY SLOW and dropping out all the time but when I complained I was told that they only guarantee 400kbps in download (I was never informed of this when I signed broadband contract) and 400kbps is about 1% of what most other broadband companies give- they are usually around 6000kbps average!!
3 Jan 2011 12:06:47 PM: vodafone broadband sux!!!NEVER GO THERE!!!
3 Jan 2011 12:07:11 PM: it is the deceit that vodaphone don't say that has caused problems...I asked all the relevant questions when I joined...after leaving Tealstra...Now I annoy the hell out of Vodaphone and keep daily records of everything to do with them....
3 Jan 2011 12:09:01 PM: I have vodafail broadband and it drops out all the time and the doggle stuffs up all the time!Stupid #$@%&#
3 Jan 2011 12:09:47 PM: they got worse in december with internet