Dear visitor,
Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Adam Brimo
Share Your Pain
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1009 Someone from NSW thinks vodafone is Awful SErvice at 19 Dec 2010 02:07:05 PM
On a Business with two phones, which both have all sorts of problems like the ones listed by others. The times i have been able to hold of Vodafone (not very often) I have been told by Vodafone that many excuses it is not funny such as: there was storm damage to towers around Sydney, there are too many iphones on the network, once the merger with the 3 network happens network will improve by 15 Dec, don't no how many times have been told to take my SIM out, we are building new towers....could keep writing but its always the same it never gets better still VERY BAD !!! i questioned why i should pay my monthly bill because the service is so bad !!!