Since its inception Vodafail.com has made a significant
contribution towards raising awareness of the problems and issues faced
by Vodafone customers.
Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders.
You have gathered the courage to stand up for your rights as consumers and to make your voice heard.
Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.
More recently, traffic to Vodafail.com has declined significantly.
Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints.
The site will remain online for as long as possible as a
reminder and an example of what is possible when we share our experiences.
It has been a privilege to run this initiative
and I'm am forever grateful for the help and support I've received. In
particular I would like to thank Melissa, David and Travis for their
continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.
You can still browse existing stories and find out how to file a complaint if you are experiencing problems.
Until next time,
Share Your Pain
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10110 Someone from ACT thinks vodafone is Poor Signal Strength at 3 Jan 2011 02:26:41 PM
I have a Vodafoney internet connection. Usually late at night the data speed to my Vodafoney broadband internet slows to the stage where there is no data transfer or the data rate is so slow that it is unusable. Some days I am not even able to logon. Further I am in a major capital city, where you would expect the coverage to be good! They have not provided the service and must be in breach of their service provision contract. This week I intend to call the Telecommunication Industry Ombudsman (TIO) and get out of my contract. I have a small internet business and it makes running my business very difficult. I thought that after the Casualties of Telecom (COT - so called COT cases) saga of about 20 years ago that phone companies in Australia would have got it!!