26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10140 Someone from ACT thinks vodafone is .. at 3 Jan 2011 04:42:16 PM
I wonder what the IQ of the people actually complaining here is? Half can't even spell the provider they are with (LOL) and half seriously must just like complaining for the sake of it!

Sucks if you have problems, but so does very network. Optus sent me a bill for $500 last week and I have never been with optus, it had my number on it and my name :/
3 Jan 2011 04:54:24 PM: every*

No problems with my personal provider as it is not Vodafone, No dropped calls, sms/mms are sent and received straight away, coverage is the best in Aus.

However my work provider is Vodafone, and if I have anything to do with it (of which I do), that will be changing this year. Fed up with no coverage, calls dropping, sms/mms taking hours to days to receive.

The reason for you bill with Optus is most likely Vodafone anticipated you wanted a new provider (as with the rest of the Australian Public) and churned you over to the Optus network :)
3 Jan 2011 05:05:07 PM: You have a problem with Optus, then take is up with Optus. Don't spam sites that are clearly none of your concern. And maybe check your IQ before mocking others. If you had done so, you would realise that you made a handful of mistakes yourself and went on to complain about others, not to mention complaining on behalf of your own problems with another company. Just leave please.
3 Jan 2011 05:07:20 PM: This is a public forum, so you can't make me leave. Freedom of speech
3 Jan 2011 05:24:15 PM: Yes, a public forum dedicated to Vodafone customers, not people who have nothing better to do then making fun of others.
3 Jan 2011 05:25:06 PM: i dont get losers who come on sites that are obviously for one thing and they have to write the opposite. if you have no problem with vodafone why are you looking up vodafail?
We are complaining about something that is affecting us, you are complaining about us complaining. who is more pathetic?
ill give you a clue, its not us.
3 Jan 2011 05:30:18 PM: Who are you talking to? I never complained about people complaining. I am standing up for those people, as I am also one who has ongoing problems with Vodafone. I just wish people wouldn't use this site to mock others like you have.
3 Jan 2011 05:33:31 PM: Vodafone more than care about this site, you are pathetic
3 Jan 2011 07:07:14 PM: Some editing has happened, above comment relates to the fool saying vodafone dont care about this site