26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10146 Someone from SA thinks vodafone is Very bad right now. at 3 Jan 2011 05:20:55 PM
Whoever runs this site, can you please filter or delete certain posts. You have posted a rules and moderation section but no one seems to be following it and neither are you. This site is to a degree a great outlet for Vodafone customers, it would be a shame if it was shut down like so many others that allow any posts to be made.

3 Jan 2011 05:32:00 PM: People are allowed to have their say
3 Jan 2011 05:32:41 PM: I doubt the site can be shutdown unless the creator decides to remove it as it is a blog/forum. But is there a particular post number you would like me to look at?
3 Jan 2011 05:36:41 PM: Who are you?
3 Jan 2011 05:53:45 PM: who is anyone here? this is all here say
3 Jan 2011 06:01:08 PM: I know. But I wish people didn't have to get personal and start swearing and mocking people etc. Hopefully its all sorted soon. I'd hate to change. All the other companies are twice as bad.
3 Jan 2011 06:11:06 PM: who's who?
3 Jan 2011 06:14:45 PM: what do you mean?
3 Jan 2011 06:14:47 PM: 08:01:08. good on ya,Telstra are the biggest bullies cos they got most of the market and can afford to be, Optus not that much different.
Voda, in my opinion were always reasonable, thats the worst part . If only they could sort this I would be singing their praises
3 Jan 2011 06:15:59 PM: Thanks =)

I totally agree with you.

That's why I don't want to change.
3 Jan 2011 06:20:15 PM: @ post 08:14:47 PM.... do you have a problem with Vodafone right now?
3 Jan 2011 06:32:27 PM: yes or I wouldnt be here, look at most painful, 5338 top of page
3 Jan 2011 07:09:46 PM: To the OP: Thank you for your concern and we appreciate you bringing to our attention any offending posts that need to be moderated. Adam has some volunteers helping moderate this site and we do our best. Please do remember that all of us have full time jobs and a life, so we cannot be on top of every single post every second of the day. All in all however, we have removed extreme posts and the vast majority of posts have been following the rules we have set. You can rest assured that as long as Adam and the Vodafail.com team are willing to volunteer, this site will not be shut down. - The Vodafail.com Team