26 Mar 2012 - Update Highest Rated Pain Stories Highest Rated Gain Stories Vodafail Local Facebook Page
Dear visitor,

Since its inception Vodafail.com has made a significant contribution towards raising awareness of the problems and issues faced by Vodafone customers.

Vodafone Australia customers have had the opportunity to voice their concerns, their fears and their troubles from every corner of Australia and beyond our borders. You have gathered the courage to stand up for your rights as consumers and to make your voice heard.

Each and every person who shared their story should have a sense of pride in this achievement and the changes that have occurred since the start of Vodafail.com.

More recently, traffic to Vodafail.com has declined significantly. Having achieved the goal of raising awareness and promoting concrete action in early 2011, we have now reached the point of closing Vodafail to new complaints. The site will remain online for as long as possible as a reminder and an example of what is possible when we share our experiences.

It has been a privilege to run this initiative and I'm am forever grateful for the help and support I've received. In particular I would like to thank Melissa, David and Travis for their continued efforts over the past 15 months. I'm also thankful and humbled by the support of ACCAN, Choice magazine and a wide range of media outlets, blogs and websites.

You can still browse existing stories and find out how to file a complaint if you are experiencing problems.

Until next time,

Adam Brimo

Share Your Pain

ACT (1140)Everywhere (19206)NSW (7557)NT (170)QLD (3578)SA (987)Somewhere else (224)TAS (242)VIC (3573)WA (1735)
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10154 Someone from ACT thinks vodafone is Having some major issues. at 3 Jan 2011 06:24:56 PM
I can almost visually see two mobile towers from my house, yet my reception is on 1 bar (HTC Desire HD, which to my knowledge does not have production faults like the Iphone 4) and my Internet coverage is nil, some places if I am lucky it will switch between 3G and Edge constantly which will grant limited net access... at the cost of my battery.

Strange thing is though... this seems to be a recent issue, been a Vodafone customer for atleast 5-6 years and only within recent months have I had these issues or heard about these issues. Possible they are having some sort of infrastructure failure or something?
3 Jan 2011 08:26:49 PM: Its no longer a secret